Privacy & Cookie Policy

M&M Seafood Ltd

Who We Are

M&M Seafood Ltd (“we”, “us”, “our”) is a private limited company registered in England and Wales with company number 06908668. Our registered address is Unit R, Vulcan Business Centre, Vulcan Road, Leicester LE5 3EB. You can contact us at admin@mandm-seafood.com or by telephone on 0116 319 0121.

For the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018, we are the data controller responsible for personal data collected through www.mandmseafood.com and through our business communications.

Scope of This Policy

This Privacy Policy explains how we collect, use, store and protect personal data in accordance with UK data protection legislation. It applies to visitors to our website, individuals who contact us, customers and prospective customers, suppliers and business partners, and job applicants.

By using our website or communicating with us, you acknowledge that your personal data will be processed in accordance with this Privacy Policy.

Personal Data We Collect

We may collect personal data that you provide directly to us when you complete contact forms, submit enquiries, request quotations, or apply for employment. This may include your name, job title, company name, email address, telephone number, postal address and details relevant to your enquiry. In the case of recruitment, this may include employment history, qualifications and other information contained within your CV.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type and version, operating system, and information about how you use and interact with our website.

Lawful Basis for Processing

We process personal data in accordance with UK GDPR on the basis of legitimate interests, contractual necessity, legal obligation, and, where required, consent. We rely on legitimate interests to respond to enquiries, manage commercial relationships, operate and improve our website, and conduct business communications. Where processing is necessary to fulfil a contract or take steps prior to entering into a contract, we rely on contractual necessity. We may also process personal data to comply with legal or regulatory obligations.

Where consent is required, such as for certain marketing communications or non-essential cookies, you have the right to withdraw your consent at any time.

How We Use Personal Data

We use personal data to respond to enquiries, provide product information and quotations, manage customer and supplier relationships, process job applications, improve website performance and security, and comply with legal and regulatory requirements. We do not sell personal data to third parties.

Sharing Personal Data

We may share personal data with professional advisers, IT service providers, website hosting providers, logistics and operational service providers, and regulatory authorities where required by law. All third parties engaged by us are required to process personal data in accordance with applicable data protection laws and appropriate security standards.

We do not share personal data with third parties for their own marketing purposes.

International Transfers

Where personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR. This may include reliance on adequacy regulations or approved data transfer agreements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including to satisfy legal, accounting or regulatory requirements. Retention periods vary depending on the nature of the data and our legal obligations.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. While we take reasonable steps to protect personal data, the transmission of information via the internet is not completely secure and we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have the right to request access to your personal data, request correction of inaccurate information, request erasure where applicable, restrict processing, object to processing based on legitimate interests, request data portability, and withdraw consent where processing is based on consent.

If you wish to exercise any of your rights, please contact us using the details provided below. You also have the right to lodge a complaint with the Information Commissioner’s Office.

Cookies

Our website uses cookies to improve functionality and analyse website performance. Non-essential cookies are used only where consent has been provided through our cookie banner. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

Contact

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact M&M Seafood Ltd, Unit R, Vulcan Business Centre, Vulcan Road, Leicester LE5 3EB, or email admin@mandm-seafood.com, or telephone 0116 319 0121.